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offers a very easy and convenient way to use the online dry cleaning and laundry service to fit your busy schedule. Once you have registered and designated a service area for your pickup and delivery service through our web site, your future dry cleaning and laundry service will be a snap.
*For those who do not prefer the on-line system as their primary source of communication may use the provided services by fax or phone.
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All returning customers, simply enter your User ID and Password and then click "Log In". Once you have logged in, just click the "Place Order" button in the Main Menu.
All new customers, here's how easy and convenient it is to get your cleaning done with .
- Sign Up! Simply take a few minutes to register online and specify a pickup & delivery location during the process.
- Place garments in any bags you would like on your first scheduled pickup. Our driver will supply you with a special bag for your following.
(When you get your initial order back, we will provide you with our custom printed green bags and the introductory kit for future orders.)
- Print a copy of the invoice and place it inside the bag. (Keep an additional copy of the invoice for your records.)
- Our driver will come by and pickup your bags between 8:00am. and 5:00pm.
- We will process and clean your garments and return them within two(2) business days unless a specific delivery time and date are requested.
*Example: Monday (p/u)_Wednesday (del); Thursday (p/u)_Monday (del)
** ALL ORDERS PLACED BEFORE 4:00 P.M. WILL BE PICKED UP ON THE FOLLOWING DAY EXCEPT FRIDAY. FRIDAY ORDERS WILL BE PICKED UP ON MONDAY.
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.com is a solution for busy people, offering the most convenient and affordable way for dry cleaning and laundry service.
.com will save you two trips to the store for your cleaning.
provides a Pickup & Delivery Service FREE of charge to those who have a Corporate Account or for indiviual@work account holders who place a minimum order of $15. Indivdual@Work accounts that don't meet the $15 minimum will have an added surcharge.
*Minimum order will NOT apply to the Corporate Account Program.
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Our driver will pick up your garments on the following business day between pickup & delivery hours from your office/ workplace.
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Our driver will deliver your cleaned garments within two (2) business days from pickup date to your designated area in the office/ workplace unless specific delivery times and dates were requested.
At the time of your delivery, a final detail receipt for the services will be provided with the order.
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You could designate a preferred pickup and delivery location in your workplace. The detail information for unattended pickup and delivery will need to be supplied in the "Instructions for the Driver" box in the preferences section when you register.
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assumes no liability for stolen garments or damage to garments left at your specified location. It is the responsibility of the customer to ensure a secure environment for pickup and delivery of all items.
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If you have NOT registered with us, please, click here!
*We currently provide services in limited San Diego County areas only. We will be expanding into the entire San Diego County soon.
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Are you looking for a more attractive and enhanced lifestyle for your employees?
has developed a new and exciting program that could bring the quality and the convenience of your employees dry cleaning and laundry service to the workplace. Our Corporate Account Program can benefit both the company and the employees precious time. We care about how you look and we will try our best to be sure that your garments look cleaner & fresher.
can work with you to keep your employees and fellow workers appearance cleaner and professional looking with the convenience and ease. Our service includes:
- No membership fee!
- No pickup & delivery service fee!
- No minimum order requirement!
- No more rushing to the dry cleaners before they close!
- No more inconvenience of after-work cleaning chores!
- No tips and gratuities!
- No more shopping around!
- Above all these, additional discount rate below our price lists!
- And much more!
s commitment is to strive hard to provide a better and unique solution for our customers CONTINUOUSLY.
will provide an Exclusive Corporate ID to those companies who sign up for the program. Those employees who want to use our service through our on-line system will register with their corporate ID number in order to receive extra discount rates.
Once the company establishes a designated pick-up and drop-off area, DrycleanSanDiego will provide a Drop Box and a garment Rack for the service.
The difference between the "Individual@Work Account" and the "Corporate Account" are
- There is NO Minimum Order required
- Your company may establish frequent or regular pickup days if necessary
- Corporate Account employees will receive an exclusive corporate ID in order to receive additional Discount Rates every time they use our on-line services
- DrycleanSanDiego will set up a Drop Box and Garment Rack in a designated area
- The company signs up and designates a pick-up and drop-off area first!
- Once the company receives a corporate ID, each individual can register through DrycleanSanDiego on-line with their ID number
- Print a copy of the invoice and place it inside a bag with the order and drop off all orders in the drop box in a designated area
- Our driver will come by and pick up the orders
- Your returning orders will receive a custom printed bag with the introductory kit for your future cleaning.
**Only a Company can sign up for the Program
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is a new first class of dry cleaning and laundry service that offers the highest quality, most convenient, and affordable way to care and clean their garments for those who are busy. We want you to experience the very best, the satisfaction of dry-cleaning and laundry service, that fits your needs. We are proud to provide the highest level of quality service to you.
Your advantages with are:
- We will come to you instead of you to coming to us.
- Free pickup & delivery service at your workplace.
- We will replace your damaged dress shirts buttons and minor mending FREE without asking.
- We will thoroughly inspect your garments six-step inspection process after receiving each garment from you.
- We will spot check each garment for stains, lint, pills, odor, and the possibility of damage and problems before and after processing.
- We will deodorize and minimize your garments under arm acid damage done by perspiration before cleaning.
- We commit to make your garments clean, fresh, and wrinkle free.
If you are NOT satisfied with the quality of our cleaning service for any reason, we will re-clean your garment without additional charge.
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respects our customers privacy and personal information.
Our commitment is to protect your information that provided to us by you and we will NOT reveal any personal information to others without your permission.
The customer profile that you give us is the resource we use to access your personal preferences when requesting cleaning services.
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Here are answers to your most Frequently Asked Questions about our pickup & delivery service
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What type of bag do I use to put my garments out for pick up? |
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will provide you a custom printed garment bag to place your garments in and our driver will leave behind another bag for you to use on your next order. |
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How do I place an order? |
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If you are already a registered customer, just place an order by logging in using the button at the top of the page. Once you have ordered, just leave a bag with a copy of the order printed from the web page, out on your scheduled pick-up day by 8:00 a.m.
If you are NOT yet a registered customer, please, click here!
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How do I pay for your pickup & delivery service? |
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Each order will be charged to your credit card upon delivery. An itemized, detailed receipt will be left with your order. You may change the card number at any time by choosing the "Update Profile" button from the main menu after logging in. |
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How can keep my credit card information safe? |
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We use SSL (Secure Socket Layer) encryption for all web transactions to assure that no other party can read any information as it is transmitted across the Internet. |
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Can a regular pickup & delivery date and time be established? |
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Yes, you may select a regular pickup and delivery day and location provided they are included in our service area and schedule. |
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How do I know my on line scheduled pickup time?
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While placing an order you will be able to select a convenient pickup date and time. Before completing your order, you will be presented with a confirmation page to verify details about your order. The scheduled pickup & delivery times will be listed for you to review.
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Can I call Customer Service to place an order? |
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prefers to accept your order through our web-site but if you are already registered customer through our web-site, you may call or fax us and set up your order between 8:00 a.m. and 5:00 p.m. during the business working days.
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How do I tell .com about my special instruction(s) for the garment(s)? |
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You can specify your information in our Special Instruction section when you place your order online or simply write your detailed note inside of your garment bag when pick up date is scheduled. |
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Do I have to be there when the pickup or delivery is made? |
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No, you do NOT have to be present when a pickup or delivery is made as long as there is someone at the location to give out or receive your order. When you place us an order, just specify us your special pickup & delivery instruction. Unattended pickup and delivery will be made between the hour of 8:00 a.m. and 5:00 p.m. on the day scheduled. |
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What if my order is NOT there at the selected location when my pickup is scheduled? |
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If you have not arranged for a different date or location for pickup before 4:00 p.m. prior to the date scheduled, there will be an additional charge to your account. |
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What if I have a problem with my order after it is returned? |
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Please, contact us immediately. You may email us at support@DrycleanSanDiego.com or fax us your information. |
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follows the policies that are standard to classic dry cleaning
Stores. The standard policies set forth by the International Fabricare Institute
(IFI) and the Fabricare Industry.
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will take the utmost care in cleaning and Processing your garments. This includes the implementation of systems designed to avoid misplaced or lost items. However, in the rare instance that your garment is lost; we will issue you a full refund or credit for the value of that garment, as specified in the I.F.I. Fair Claims Guide for Consumer Textile & Products.
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If you are unsatisfied with the quality of our cleaning for any reason, we will re-clean your garment without charge when you contact us within 48 hours of your delivery.
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will assume NO liability for stolen garments or for damage to garments left at customer's specified location. It is the responsibility of the customer to ensure a secure environment for pickup and delivery of all items.
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**Please, carefully read additional policies about garments, household, leather & suede, drapery, etc. in your introductory kit before proceeding your orders.
cannot assume responsibility for inherent weakness, defects in materials, color loss, color bleeding, and shrinkage in dry cleaning and laundry, or against damage to weak and tender fabrics.
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